Release & Governance Manager

CompanyID (accounts for anonymous companies) 693,176 Why Join Us The Ermenegildo Zegna Group is one of Italy’s most famous family driven enterprises and a world leader in luxury menswear.
Founded in 1910, Zegna is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style.
We are pioneers who embrace change, take ownership of our actions and work to create the world we want.
With over 500 points of sale and 7,000 employees worldwide, we’re as proud of our people as our products and look for others that share our passion and commitment to excellence and authenticity.
Your Opportunity Location: Lomazzo (CO) or Stabio ( Ticino) As Release & Governance Manager you’ll be in charge of: • Release - Responsible for planning and executing ERP software releases and deployments - Support team to deliver new functionalities according to business requirements - Ensure and guarantee new software release integrity and quality to mitigate impact on already existing services - Define release planning scheduling and identify test script to ensure that new release are correctly tested - Support the business to perform UAT ( User Acceptance Test) to ensure software quality and mitigates the risks - Ensure that new software releases and packages are correctly maintained and stored in a secure repository that can guarantee the organization’s definitive, authorized versions of software media (DML*) - Manage and organize deploy from the DML to Production environment according to business agreed scheduling • Governance - Manage IT Internal Ticketing tools to support the business needs - Track and Measure Incident and User Support Request situation providing KPI and analysis to the organization - Coordinate User and Profiles Management to ensure the right Segregation of Duties (SOD) -  Collaborate and work with internal and external Application Maintenance team members to analyze, identify and solve recurring problems - Ensure that change management procedures are followed for production support tickets, Software Development Lifecycle (SDLC) Projects and incident resolutions (SOX IT General Controls)* Definitive Media Library (DML) is a secure Information Technology repository in which an organisation's definitive, authorised versions of software media are stored and protected Who you are You are a senior professional, comfortable working with technical partner and in structured organizations, able to influence and align internal organization.
You have: - Master’s Degree in Information Technology, Engineering, Economics or similar - At least 7 years of relevant experience in the role - Fluency in spoken and written English - Fluency in spoken and written Italian -  Knowledge of SAP will be considered a plus Retail is more than just the act of selling products.
Our Sales Channels & Retail teams bring our customers into our global community, sharing with them our creativity and craft, as well as our story and the journey of each item.
These relationships are nurtured by our in-store teams and fostered by our headquarters and regional offices, who, together, are responsible for the definition, implementation, and execution of our retail strategy.
It is collaboration, one of shared passion and tenacity, which ensures a level of excellence and a consistent client experience whether visiting our stores in Milan or Beijing.   Production & Services Production & Services Production & Services Our Production & Services teams, which includes Technical Design, Production, and Operations, bring the artistry of our garments to life.
These passionate and skilled individuals are responsible for the entire manufacturing and delivery process: from the sourcing of superior raw materials, to the careful construction of each piece, to how they are delivered to our customers.   These teams are divided into two areas: textiles and apparel.   Since 1910, we have been guided by the vision of our founder, Eremengildo Zegna, to create the world's most beatutiful fabrics.
Today, our textile teams continue this tradition, creating fabrics and accessory collections through a considered combination of craftmanship and innovation.   Our apparel production units and teams that create our ready to wear, made to measure, knitwear, and leather goods, produce garments according to our high quality standards and innovative processes and techniques.
Thanks to our from sheep to shop, vertically-integrated approch the combined effort of each team ensures that the exceptional quality and vision we’ve become known for is present at every step along the way.
Marketing & Customer Experience Marketing & Customer Experience Marketing & Customer Experience We tell our stories through more than just garments.
Our Marketing & Customer Experience teams ensure that our journey is reflected in every touchpoint, from our campaigns and social media posts to how we delight customers in-store and online.
We strive to create an inspiring and unique connection with each client, a true luxury experience that speaks authentically to our proud history and vibrant future.
Most of these teams are based at our our global headquarters in Milan.
The CRM and Content Brand Marketing teams, however, are present globally.
Those at our headquarters define Zegna’s brand image and overarching strategy, while those in the regions collect market insight and adapt the central strategy to meet the needs and cultures of local markets.   Manage & Support Manage & Support Manage & Support Our Manage & Support teams ensure that everything runs smoothly.
They ensure that people and processes are all heading in the right direction, that complex challenges are overcome, and that all our teams contribute to the growth and evolution of our company.
In addition to supporting our staff, our Human Resources, Finance, Legal, and IT teams also take strategic decisions about how we operate as a business today, and where our business will be tomorrow.
They are present at our headquarters in Milan as well as in the regions.   Design, Plan, Develop Design, Plan, Develop Artistic talent and creative expression are key to our collections.
So is craftsmanship, as we constantly tailor our traditions to reflect the evolving needs of our customers.
These characteristics all can be found in our teams that Design, Plan, and Develop the garments for our collections.
The majority of these teams are based at our offices in Italy and Switzerland.
Our Made to Measure ambassadors, however, can be found around the globe, due to the personal nature of this service.
Whether based in Milan or our New York store, these teams work together so that our brand speaks with a single creative voice.
They also collaborate to guarantee our products possess the excellence, innovation, and attention to detail our customers expect.
Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.
Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.
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