Receptionist

Location: Palazzo Margherita, Bernalda, Basilicata, Italy Job Type: Full- Time, 7 Day Shift Work About Us: Palazzo Margherita is a restored 19th-century luxury retreat in Bernalda, Basilicata region, offering guests an unforgettable and authentic experience.
We pride ourselves on personalized service and a warm, family-like atmosphere.
Role Overview: We seek an enthusiastic Receptionist to be the welcoming face of Palazzo Margherita.
You will ensure guests feel at home, manage front desk operations, and provide exceptional service.
Responsibilities: • Greet guests warmly and handle check-ins/outs. • Respond to mail and phone inquiries, assist guests’ needs, and offer local recommendations. • Manage reservations, phone calls, and payments efficiently. • Concierge activities: organizing transfers, restaurant bookings, arranging tour packages throughout the area.
Qualifications: • Warm demeanor, with a strong propensity to hospitality.
Well-groomed and tidy.
Flexible, problem solving and detail-oriented. • Fluency in Italian and English, other languages are a plus. • Prior experience of at least 2 years in luxury hospitality is preferable, however not mandatory • Familiar with PMS, booking engine, channel manager, OT As and other integrated IT systems.
Use of MS Office ( Word, Excel) is a plus.
Why Join Us? • Supportive, close-knit team. • Boutique hotel with international guests, • Job contract and salary in line with expertise level. • Benefits: additional private health insurance package, economic incentive for renting (in case of off-site candidates).
How to Apply: Send your CV and a brief cover letter introducing yourself Be part of a team where guests arrive as visitors and leave as friends.
Join us at Palazzo Margherita! vetrinabakeca