HUB Application Service Delivery Manager
Hitachi Vantara Corporation
Monselice
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Azienda: Hitachi Vantara Corporation Monselice
This role manages a team of people, ensuring the delivery of an application, group of applications, or platform.
Your Responsibilities • Ensure that the application has a proper strategic positioning in alignment with IT Enterprise Architecture and Global IT Domains • Ensure that the application has a proper license agreement for the planned user community in alignment with the application owner • Ensure the application is registered within the CMDB, in line with the overall strategy and leveraging the asset registration Service Now capabilities • Ensure service delivery, particularly case resolution (incidents, requests) management.
This includes ensuring a proper support agreement and that a Service Management system is in place and aligned with the Hitachi Energy standard. • Ensure technical documentation availability and accuracy for the application(s) in scope • Ensure that the yearly application costs are in line with the allocated budget • Manage contracts with external vendors • Support the CDC with the Vulnerability Management Service to ensure timely and accurate identification and mitigation of potential vulnerabilities • Collaborate with x-functional teams to identify/mitigate vulnerabilities & develop remediation strategies to minimize potential adverse impacts (e. g. , Patching)• Continuously monitor industry trends and emerging threats to improve the effectiveness of the Vulnerability Monitoring Service and ensure compliance with global cybersecurity standards and regulations • Perform activities required by Internal Controls (of particular importance in case the application is I CoFR-relevant)• Ensure local applicable security requirements • Maintain close interactions with the application owner Your Experience: • Bachelors Degree in Computer Science or 5 Yrs or more working experience in Application Management. • 5 Yrs or more experience in Application Management, Development, and Application Run Operations. • Experience in one or more coding languages (e. g.
Javascript, C++, Python, Java.
Specify the languages relevant to the role)• Experience with development platforms (e. g.
AWS, Azure, Salesforce, Pega, Docker, Kubernetes.
Specify the languages relevant to the role) • Experience with functional domain where the application belongs to. (e. g.
Finance, Engineering, Sales & Marketing.
Specify the languages relevant to the role) • Understanding of software development lifecycles • Strong ability to understand context for code, the codebase, and its relation to business objectives • Ability to work both independently and in a team • Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing • Excellent problem solving and analytical skills • Growth mindset and a willingness to learn new skills, technologies, and frameworks #J-18808- Ljbffr
✔ Hitachi Vantara Corporation