Field Service Director South EMEA, Sesto San Giovanni
TN Italy
Sesto San Giovanni
25
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Azienda: TN Italy Sesto San Giovanni
Social network you want to login/join with: Client: Waters Corporation Location: Job Category: Other EU work permit required: Yes Job Reference: 9b47cffce062 Job Views: 3 Posted: 22. 01. 2025 Expiry Date: 08. 03. 2025 Job Description: Overview Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking a Field Service Director to lead the very successful growth of our service businesses across South Europe.
The Field Service Director has core responsibility to lead the Field Service Team in Europe South ( France, Italy, Spain & Portugal) - overall team size: Approx 150 employees, direct reports a team of 4 Service Managers that create success for Waters customers with Waters Service solutions.
This position could be located in France, Italy, or Spain.
Responsibilities Strong voice of Service and active member of the Europe South and EMEA Service Leadership team Provides leadership, direction, and coaching to the Europe South Service Managers to meet objectives with a customer-centric approach Contribute to the EMEA Service growth strategy and translate it into a Europe South Service business plan Focus on service productivity and creating efficiencies to meet both revenue and profit targets Drive all different Service Functions ( Maintenance, Repair, Escalations, Expert Center, Service Enablement, Education, Asset Management, Service Sales) Design workforce planning and strategy to build diverse leadership strength Drive service transformation initiatives for customer experience excellence Qualifications Education: Bachelor’s degree required; MA/MS/MBA or other advanced degree preferred Experience: In-depth international experience in a technical service management environment Significant track record of successfully leading an international team Knowledge of various service and sales tactics, as well as broad business and financial acumen Strong technical and scientific knowledge Strong interpersonal skills and excellent verbal communication and presentation skills Ability to collaborate and manage multiple projects Strong customer focus and capability to balance stakeholders Ability to develop new go-to-market service strategies Drives vision and purpose with a strategic, analytical, and innovative mindset Skills: Proficient in Microsoft Excel, Word, Power Point Fluent in English (verbal and written) Other requirements: The ability and willingness to travel domestically and internationally as required (up to 40%) Company Description Waters Corporation (NYSE: WAT) has pioneered chromatography, mass spectrometry, and thermal analysis innovations for over 60 years.
With approximately 8,000 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities.
Our team focuses on creating business advantages for laboratory-dependent organizations to enable significant advancements in healthcare delivery, environmental management, food safety, and water quality.
Working at Waters enables our employees to unlock the potential of their careers.
Our global team is driven by purpose, striving to be better, learn, and improve every day.
We’re problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being.
Diversity and inclusion are fundamental to our core values at Waters Corporation.
We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or protected Veteran status.
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Stipendio: 50. 000 - 70. 000
Salario minimo: 50.000 - 70.000 €
✔ TN Italy
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