Customer Development Manager Dairy Market

Responsibilities Accountable for Sales Revenue and Material Margin for selected customers (A, B and C1).
Set strategies and targets for long term growth of A, B and C1 customers in sub-segment.
Responsible for prices and quotation for own customer pool.
Insure the promotion and sales of the whole Caldic offers (build a balanced portfolio of initiatives).
Ownership of customers for selected accounts incl. lead generation, initial customer contact and customer visits, contract management (incl. negotiations and quotations) and deal closure.
Responsible for elaborating and following of account planning for key customers (e. g. , A1).
Plan and forecast segment sales in joint meetings with marketing, share information with supply chain.
Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers.
Decision rights• Influence individual (end) customer pricing. • Influence account plans.
Key Performance Indicators• Material margin and revenue (growth)• Generation and follow up of opportunities (number, MM value, success rate)• CRM adoption• Number of customer visits• Minimum number of buying customers• Extension % share of wallet customers• Number of new products (sales and promotion)• Compile and register product customer potentials (market intelligence)• Average sale per customer• Rate of lost customers• Quality of account plan and other management information Function Location