Services Project Manager

IT Delivery Project Manager We are seeking an expert Project Manager to join our Services Delivery Organization to lead a range of enterprise software implementations and projects across our CPG customer base.
As a Project Manager, you will coordinate all aspects ensuring successful delivery, customer success and profitable engagements.
Key responsibilities: Plan, implement and optimally deliver sophisticated customer projects at the highest level of quality Build and maintain detailed project plans (adjusting under change control) that supports the agreed project scope/results to assure a high quality and successful outcome Responsible for ensuring the quality of Work Items content, e. g. descriptive definition, acceptance criteria, priority Lead globally distributed and matrixed teams Take ownership of any critical issues end to end Build strong and positive customer relationships and handle the expectations of customers throughout the lifecycle of the project Ensure that the project team and activities follow the XTEL methodology and gating processes: Perform scrum master activities as part of the Agile ways of working, e. g. , conduct retrospectives, backlog refinement, daily stand ups Conduct governance reviews with the leadership team and with the customers Provide regular updates to internal reporting systems and executive project reporting Take ownership of the management of projects financials (financial forecasts, PL, Invoicing) Ensure project resources are effectively utilized and their time is supervised and approved in line with the budget With input from the team, prepare project SO Ws and take through the approval process Partner with Sales and Pre- Sales on new opportunities to define scope, pricing and PL Qualifications: 5+ years project management experience implementing large enterprise software solutions Deep understanding of project management principles and SDLC methodologies such as Agile Proven experience in delivering agile projects Experience of delivering projects in a commercial environment is strongly preferred (either working for a software vendor or a Systems integrator) Results orientated and a high level of resilience especially in an environment of change Proven track record in leading a project team with a matrix model, manage a customer and work with internal stakeholders Deep understanding of technologies and software integration domains Highly collaborative working style Highly numerate and analytical approach Excellent social skills and verbal and written communication skills in English, second foreign language is very desirable ( French or Italian) Agile Scrum certification advisable PMP/ Prince 2 qualified is preferred.
Engineering or Sciences degree preferred.
Experience in Consumer Goods/ Retail sector/ecommerce is a plus #J-18808- Ljbffr