Senior SAP Time Management Consultant

Role

: Senior SAP Time Management Consultant
The Global PY department is responsible for:


• Technical maintenance of outsourced SAP HR solutions of our clients, module SAP TM;


• Modification of the solution after delivery to correct possible faults, to improve performance or other attributes and to adapt the product to a modified environment;


• Stabilize, optimize, and extend the applications so that functionality continues to meet the clients’ changing needs.

The SAP TM Consultant is a member of the Global PY department. His role is to provide appropriate application maintenance consultancy to Alight outsourced clients through advice, guidance, technical support and problem solving.

Key Responsibilities:

Integrated into the Global PY department and under the supervision of a Team Manager, as an AMO TM Consultant you will be involved in the support of our outsourced clients as follows:


• Provide application support consultancy through advice, guidance, and appropriate technical activities;


• Manage tickets after having received functional analysis and guidance / coaching on the technical way to implement it;


• Generate easy-to-maintain bug free code and customizing respecting Alight best practices;


• Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications;


• Provide documentation (both technical and functional) on issues handled;


• Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met;


• Regularly report on status and progress to the AMO Team Manager;


• Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues;


• Understand the general flows in HR and the SAP HR architecture.

Key Tasks & Responsibilities:


• Strong interest in delivering high quality support in the field of Human Resources;


• Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards;


• Service-oriented with a strong client focus and sense of accountability;


• Be committed to the customer, the team and the project;


• Strong analytical and problem solving skills;


• Understand the architecture of a SAP HR solution and good knowledge of SAP HR Time Management module;


• Ability to translate functional description in technical solution;


• Experience in application maintenance is an asset.

You have: 


• 7 or 8 years of experience in SAP HR Time Management modules


• Good verbal and written communication skills in English

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.