PR&I Analyst

Job Description: Product Recovery & Improvement (PR&I) is committed to pursue and implement improvement to the original design taking into consideration the feedback coming from in-service experience, with the aim to enhance products reliability and Customer satisfaction.
The request is for one additional member for the PR&I Team.
It would be desirable, but not binding, a person having already competencies in a D&D department.
Some experience with Maintenance disciplines and with fleets customers' needs would be a valuable skill.
In a role of Analyst he/she will be in charge of:[ 1 ] managing both as primary driver or in support to Technical Disciplines the analysis, the investigation, the proposal and the deployment of solutions to fix in-service failures and lacks of performance [ 2 ] preparation of technical reports in support of the investigation and analyses tasks (preferred language is English)[ 3 ] preparation of technical reports in support of Maintenance documentation tasks, being partner of Customer Support teams in ensuring the correct implementation into the Maintenance documentation[ 4 ] proof reader of documentation submitted by third parties for evaluation• Qualifications Master degree in Mechanical or Aerospace Engineering. • Level of experience At least 5 years of experience in Engineering ( Technical Disciplines and/or CPE Office and/or Sustaining Engineering) and/or Production (FAL and/or Manufacturing Engineering) and/or Customer Support ( Product Support Engineering). • Technical skills- knowledge of helicopter general architecture and systems integration (basic and customized helicopter)- knowledge of technical configuration, technical documents management and design/certification process- knowledge of EO/EBOM/3 Dmodels/2 Ddrawings (part/assembly/installation) management and development process- knowledge of materials, protective/thermal treatments, manufacturing processes and aerospace standards- mature/good experience in inspection of components new and from service- mature/good experience with the mechanical shops, maintenance and production- knowledge of Configuration Management process (preferred) - knowledge of Product Recovery and Improvement process (preferred) - knowledge of Occurrence Reporting and/or Warranty Claim management process (preferred)• Languages English language knowledge is requested. • IT skills- Basic knowledge of design and configuration tools ( Catia V4-V5/VPM/ Enovia/ MyDBT)- Microsoft Office Suite- SAP- Microsoft Power BI (preferred)• Soft skills- planning and organization - problem solving - good interpersonal/communication skills (multiple interfaces management)- high attitude for team working, considering the necessary interaction with Customer Support people, with customers through LHD technical representatives, with production people, with maintenance people, with the Technical Disciplines- high proactivity and constructive spirit of initiative- ability to work multiple projects and multi-tasking approach are required- sensitivity to customers’ complains and needs- strong will to learn and motivation to work  Seniority: