PMO Specialist

Pluxee is een wereldwijde speler in employee benefits en engagement die actief is in 31 landen .
Pluxee helpt bedrijven talent aan te trekken, te binden en te behouden dankzij een brede waaier aan oplossingen over Maaltijden & Voeding, Welzijn, Lifestyle, Beloning & Erkenning en Public Benefits.
Aangedreven door toonaangevende technologie en meer dan 5. 000 geëngageerde teamleden , fungeert Pluxee als een betrouwbare partner binnen een sterk onderling verbonden B2B2C ecosysteem dat bestaat uit meer dan 500. 000 klanten, 36 miljoen consumenten en 1,7 miljoen handelaars .
Pluxee doet al meer dan 45 jaar zaken als een betrouwbare partner en zet zich in om een positieve impact te creëren voor al zijn stakeholders, van het stimuleren van business naar lokale gemeenschappen, tot het ondersteunen van welzijn op het werk voor medewerkers en het beschermen van de planeet.
Type werknemersovereenkomst: Permanent Regular Title: PMO Specialist Country: Italy Located in: Milan Department: IT Role Purpose: The PMO Specialist is responsible to analyze the business part of the organization and is responsible for the business model and its integration with the existing and/or needed technology.
Provides the guidance to improving the processes, services, flows and technology (systems, software etc. ) having all these documented and properly assessed and analyzed.
Acts as a connection/liaison between business problems, opportunities identified by product/project managers and technology solutions related to business systems, as a liaison between business, technical developers, and testers.
Business Responsibilities: To facilitate process development and improvement through also drafting supporting documents.
To serve as a liaison between business and IT so that business priorities are incorporated, requirements are analyzed, and projects are managed within defined deadlines and standards.
People Management Responsibilities: N/A Administrative and Operational Responsibilities: To assist with the business cases and assess requests’ feasibility.
Eliciting requirements and requirements analysis.
To translate stakeholder needs (business requirements) into clear, comprehensive and concise specifications and maintain them through all phases of SDLC.
Requirements and documentation management; projects prioritization.
To contribute actively to project plans; prioritize, plan and monitor through all life cycle.
To conduct review sessions to gain approval of requirements and manage changes and change requests.
To present/support/propose projects in the Board; communicate design to all stakeholders.
To manage a project’s scope, acceptance, installation, and deployment.
To drive the design and review of test cases.
To write, to update, to organize and to manage procedures.
To provide references for users by writing and maintaining user documentation; provide help desk support; train users.
To lead cross-functional business process re-engineering teams.
To partner with business units to negotiate and to prioritize work items over the lifetime of IT projects, according to the company’s strategy.
To share with the business an in-depth knowledge in emerging technologies and software delivery; support business to follow new technologies, propose new products and/or developments.
To analyze the functional needs, user experience, translate the requirements into technical specifications (e. g.
API description).
To document the change requests and provide support for the project related assets, according to the IT structure & role definitions.
To document the solutions functional and/or technical, as well as the various integrations across systems as well as external local partner.
INTERNAL & EXTERNAL COLLABORATIONS: To ensure effective collaboration and clear communication with all teams involved in project planning, implementation and testing.
To maintain effective relationship with third party suppliers.
To ensure mentoring and supervision to new beginners, when requested.
QA Responsibilities: To adhere to the relevant quality procedures.
Cyber Security & Data Protection Responsibilities: To ensure handling of any company information, documentation and data accessed during the performance of the tasks in line with company policies.
To comply with company policies for maintenance of ISO27001.
To use the main technical equipment respecting company policies.
GDPR Responsibilities: Employees are responsible for respecting the privacy and protection of confidential information and personal data of their colleagues, but also of any other data subject (for example: consumers, customer’s employees, employees of merchants, business partners, shareholders).
Employees must adhere to company policies and processes aimed at ensuring compliance with all laws regarding privacy, data protection.
Reporting to: PMO Manager Experience: 3 years in the role Education: Bachelor’s Degree in Management or Information Technology Technical Competencies: Quick understanding of systems concepts.
The ability to conduct cost/benefit analysis.
Business case development.
Modeling techniques and methods.
Proven analytical abilities.
Practical experience generating process documentation and reports.
Project management (agile PMO, Lean management).
Strong knowledge of Agile & Waterfall methodologies.
Strong knowledge of PM tools (ex.
Jira, Confluence, Mattermost, Smartsheet).
Soft Competencies: Effective Communication: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Being resilient: Remains calm and objective in emotional or stressful situations.
Stays focused on tasks despite disruptions or obstacles.
Negotiating skills, relationship management.
Leadership: builds and leads project teams to achieve company goals. #J-18808- Ljbffr