Italian Customer Service for Automotive Industry - Remote Greece

Contratto: tempo indeterminato

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world.
We are currently seeking a passionate and dedicated Italian Customer Service Representative to join our team and support the automotive industry.
In this remote role based in Greece' you will play a vital part in supporting our clients by providing exceptional customer service and ensuring a smooth and efficient communication channel between the customers and the organization.
The successful candidate will be a problem solver' able to handle inquiries' resolve complaints' and provide information about products and services in a professional and friendly manner.
This is a fantastic opportunity for someone looking to advance their career in customer service while working with some of the top names in the automotive sector.
If you thrive in a fast-paced environment and are fluent in Italian' we want to hear from you.
The ideal candidate will join a dynamic team that values innovation' dedication' and collaboration while making a significant impact within the consumer services industry.
Join us at The House of Mercier and help us deliver top-notch service to our clients.
Responsibilities - Handle customer inquiries via phone' email' and chat in a timely and professional manner. - Resolve customer complaints and issues while providing exceptional service. - Provide accurate information about automotive products and services to customers. - Maintain and update customer records and interaction history in the system. - Identify and escalate priority issues to the appropriate teams or management as needed. - Assist with order processing and tracking for customers in the automotive sector. - Collaborate with cross-functional teams to enhance overall customer experience.
Requirements - Fluent in Italian (written and spoken) and proficient in English. - Previous experience in customer service or a similar role' preferably in the automotive industry. - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to work independently and manage time effectively in a remote setting. - Familiarity with customer service software and tools is a plus. - A positive attitude and a commitment to providing outstanding customer service.
Benefits Monthly Salary 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package ( Flight' Transfer and Hotel ) Monthly Performance Bonus Private Insurance And More. . .

✔ Tempo pieno