IT Support Specialist (m/f/d)

We Elevate. . . Your Responsibilities



Local Infrastructure Services has the responsibility for the local IT technical infrastructure, supporting the Schindler IT Services global strategy. This includes Technical Support ( Network), Technical Support ( Servers) and Helpdesk ( User Support).
This is an exciting opportunity to join a completely new, collaborative and innovative team. In your role you have ownership for the following subjects:

NETWORK


• Managing network operations and development in line with directions issued by the Schindler Group Network Manager


• Monitoring the network in terms of accesses, traffic, performance, security


• Providing second level technical support to the Helpdesk


• Providing reports to the Schindler Global Network Technology Owner


• Supporting Cyber Security and Compliance in audit activities

SERVERS


• Installing and maintaining the infrastructure (servers), ensuring its correct operations and availability


• Managing the server room (installed systems, access system, documentation)


• Managing backup operations for data on servers (with the support of the helpdesk, where needed)


• Monitoring servers in terms of accesses, performance, security


• Providing second level technical support to the Helpdesk supporting the CISO in audit activities


• Ensuring the quality of the IT processes and of the delivered services


We Elevate. . . Your Best Self


Further qualifications may include:


• Degree in computer science, electronics and/or IT experience equivalent


• Solid Experience in IT/ Network and System Administration


• Any Specific Certification Exams ( Microsoft/CISCO/ecc…) will be preferred


• Experience in Power Apps is a nice to have


• Self-directed and self-organized, highly responsible and reliable team player


• Good analytical skills and open minded for new technologies.


• Able to build partnerships and work collaboratively in a team, composed by employees and external members


• Ability to manage different actors/stakeholders, with different priority


• Fluent in English speaking and writing


We Elevate. . . You


Benefit from our services as a multi-award-winning TOP employer:


• Working enviroment: We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance related remuneration


• Development opportunities: you start with a position-specific familiarization and are supported by us through professional and personal training measures


• Family friendliness: we enable you to conciliate your professional and private life through flexible working hours, home office and 33 between days vacation and work permit


• Health: your health is important to us - Benefit from a variety of measures including prevention courses, cooperations with fitness studios and in-house sporting events


• Diversity: we promote a culture of diversity