IT SPECIALIST | SISTEMISTA | IT SYSTEM ENGINEER
Techyon
Pomezia
20
Scarso
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Azienda: Techyon Pomezia
Our Recruitment Engineers select the best IT profiles for prestigious consulting firms IT, banks, service companies, manufacturing groups, excellent start-ups and digital DNA company.
About the Company: for a a company in the luxury travel industry our Recruitment Engineer are looking for a IT Specialist Core Responsibilities : Monitor and mantain onboard computer systems, including servers, workstations and peripherls; Diagnose and resolve technical issues promptly to minimize disruptions; collaborate with Accor Tech and external vendors for harware repairs and upgrades; Manage the onboard netwotrk infrastructure, ensuring stable connectivity for characters; Configure and troubleshoot routers, switches and access point Implement security protocols to safeguard sensistive data Provide tehcnical syupport to passangers and staff dor IT-related queries; Assist with setting up and configuring devices (laptops, tablets, smartphones) for onboard use; Conduct training sessions for staff on IT procedures and best pracices; Implement data security measures to protect passanger indormation and sensitive data; Regularly back up critical systems and data to prevent data loss; Ensure compliance with privacy regulations and industry standards; Install, update, and mantain software application uses onboard (property, management system, point of sales system, entertainment system, etc. ) Trobleshoot software issues and coordinate with Accor Tech and vendors for software updates; Work closely with other departments (operations, food & beverage, engineering) to ensure smooth operations; Align IT Services with onboard services (entertainment, dining) Be prepared to address IT emergencies promptly Coordinate with relevant personnel to minimize distruptions Must Have: A minimum of 2-4 years proven experience in IT support, preferably in a luxury hospitality or transportation setting; Familiarity with reservation systems, point-of-sale software, and onboard entertainment systems; Strong problem-solving skills and attention to detail; Excellent communication, problem-solving, decision-making abilities and customer service skills; Italian & English essential Nice to have: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Third language Location: Roma
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