Hotel & Vacation Rental software assistant

Job Description


Multilingual profiles welcome: Fluent Italian, Spanish, English, French is welcome.

• Communication by phone and email with hoteliers and be their problem solver.

• Follow up on registrations, complaints.

• Improve commercial relationship with the hoteliers.

• Assist Customer Service Task Force Team where needed

• OTA's extranet verification and follow up on resolution items

• Onboarding new customers on the channel manager connections

• Accounting Manager  Task for the Team where needed in order to improve the customer retention and portfolio maintenance.

 

Qualifications


• Previous experience in front office in OTA and/or Tour Operator is needed.

• Multilingual profiles welcome: Fluent Italian, English and Spanish

• Organized- ideal candidate will handle a large volume of data and many different softwares.

• Computer savvy: comfortable with MS. Office package and Gmail ( Gdocs, Gcalendar, Gsites)

• Self motivation and teamwork are mandatory.

• Bachelor or Master Degree student - University Agreement required


Additional Information


Mon/ Fri 8 hours:
9. 00 - 18. 00.   (1h lunch break)
7. 30 - 16. 30    (1h lunch break)
12. 00 - 21. 00  (1h lunch break)
It could be requested service as well saturday and sunday  manage by shift  

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RAL Range 22 - 25 K