HELP DESK TECHNICIAN
ASEM
Artegna
25
Scarso
help
thumb_up Mi piace
Azienda: ASEM Artegna
The person sought, reporting to the IT Manager, will be responsible for, but not limited to, the following activities
- Supporting the IT team in the systems area with regard to virtual infrastructure, networking, cloud services; - Manage the ticketing portal and provide support to internal users regarding company software, office package, windows environment and hardware; - Ensure the operation of all workstations; - Normalise domain users; - Analysing, verifying and normalising the inventory of hardware and software devices; - Support the management of fixed/mobile telephones; - Support the management of rented printers, replace toners and other consumables. Role Requirements: - Preferable IT background; - Previous experience of at least 3 years in the role of Help Desk technician / System Integrator in medium-sized companies and/or system integrators; - Good knowledge of the English language; - Good knowledge of the Windows environment (client and server).
Something about us:
- We are pioneers in technological and digital integration between the worlds of Information & Communication Technologies and Industrial Automation. We are one of the few European companies able to develop and master all the driver technologies of the Industry 4. 0 revolution in-house;
- We are part of the American multinational Rockwell Automation Group, world leader in Industrial Automation, which is among the 100 most ethical companies globally.
What we offer you:
- Smartworking;
- Economic incentive and personal development plans;
- Structured welfare package;
- Learning paths: for us, training is an essential, as well as an ongoing element. Whether technical or transversal, you will have unlimited access to the Udemy Business e-learning platform, as well as the opportunity to participate in English language improvement courses.
To be a successful candidate for this position, you should have:
- Aptitude for teamwork, communication skills, proactivity;
- Positivity, dynamism and flexibility.
✔ ASEM