HELP DESK TECHNICIAN

Publication contents The person sought, reporting to the IT Manager, will be responsible for, but not limited to, the following activities - Supporting the IT team in the systems area with regard to virtual infrastructure, networking, cloud services;  - Manage the ticketing portal and provide support to internal users regarding company software, office package, windows environment and hardware;  - Ensure the operation of all workstations;  - Normalise domain users;  - Analysing, verifying and normalising the inventory of hardware and software devices;  - Support the management of fixed/mobile telephones;  - Support the management of rented printers, replace toners and other consumables.   Role Requirements: - Preferable IT background;  - Previous experience of at least 3 years in the role of Help Desk technician / System Integrator in medium-sized companies and/or system integrators;  - Good knowledge of the English language;  - Good knowledge of the Windows environment (client and server).
Something about us: - We are pioneers in technological and digital integration between the worlds of Information & Communication Technologies and Industrial Automation.
We are one of the few European companies able to develop and master all the driver technologies of the Industry 4. 0 revolution in-house;  - We are part of the American multinational Rockwell Automation Group, world leader in Industrial Automation, which is among the 100 most ethical companies globally.   What we offer you: - Smartworking;  - Economic incentive and personal development plans;  - Structured welfare package;  - Learning paths: for us, training is an essential, as well as an ongoing element.
Whether technical or transversal, you will have unlimited access to the Udemy Business e-learning platform, as well as the opportunity to participate in English language improvement courses.   To be a successful candidate for this position, you should have: - Aptitude for teamwork, communication skills, proactivity;  - Positivity, dynamism and flexibility.