German speaking Customer Service Assistant

We are collaborating with a highlyrated BPO to recruit experienced Germanspeaking Customer Support Professionals for remote positions in Slovenia.
The selected candidates will provide support to customers of an ecommerce brand.
Location: Remote/work from home in Slovenia Employment Type: Fulltime Responsibilities: Deliver technical customer support via voice chat and email promptly Ensure an exceptional customer experience Document all interactions in a dedicated CRM system Act as a key contributor within the internal team and wider department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department Requirements: Proficient verbal and written communication skills in German (C1 level) and English (B2) Prior experience in Customer Support and technical support particularly with a help desk or other IT functions Ability to undergo a background check Strong independent work and remote team collaboration skills Proficiency in problemsolving critical thinking and adaptability Strong working knowledge of external systems and P Cbased Internet and software applications (e. g. internet Microsoft Office) Offer: Competitive remuneration package based on experience skills and performance Permanent contract Private health and life insurance Weekly rotation of eighthour shifts with colleagues covering line operating hours from Monday to Sunday 9 AM to 11 PM Dynamic and creative team with a positive and friendly atmosphere Supportive work environment with excellent employee reviews german language proficiency,help desk support,bpo,german,on-call support,communication,communication skills,crm,chat,atmosphere,microsoft office,interpersonal skills,customer service,problem solving,adaptability,english,written communication,customer,german language,problem-solving,technical support,customer support,verbal and written communication,internet,remote team collaboration,verbal communication,background check,help desk,critical thinking,microsoft word,technical support skills,it functions,english language,english communication skills,skills