DACH Strategic Account Manager (SA05)

Company Background Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.
Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1. 200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents.
The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.
Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia.
Datalogic S. p.
A. is listed on the STAR segment of the Italian Stock Exchange since 2001 as DAL.
MI.
In 2022, the Datalogic Group made significant strides and concluded the year by generating revenue of approximately €655 million.
The Group is headquartered in Bologna, Italy.
Position Information This position will be a key member of the Data Capture DACH Sales Team.
As a member of this team, you will be shaping the future of Datalogic’s success.
Role Mission The Strategic Account Manager engages in revenue-generating and business activities linked to managing a group of major strategic accounts tied to specific Product Groups ( Handheld Scanners, Fixed Retail Scanners, Mobile).
This position involves supervising negotiations with designated strategic clients to enhance Datalogic's business relationships, achieve sales targets, ensure client satisfaction, and establish enduring partnerships.
These Strategic Accounts are either global or very large on a corporate scale, serving as crucial assets for Datalogic's present and future strategies.
Key Responsibilities Be the preferred Interface for the Customers in the manufacturing and transport logistics industry due to the high and recognized knowledge in Auto ID Manage the Customer Relationship knowing Customer’s Organizational structure, decision processes and Key Decisions Makers for the different Solutions/ Products; The strategic accounts are the TOP Retailers within the Food Industry and their respective System Integrators.
Build up long term relationships to Customers and partners in all layers of their organization.
Engage the appropriate level in the Customer Organization to understand the needs and correctly position Datalogic Offering Sell Industry Solutions/ Products at entry and premium price Provide high level inputs about the customer needs to the Industry and Product Marketing Managers Identify, classify and manage Leads/ Opportunities/ Alliances assigning the right priority to the sales activities, working with the Customers Identify the needs of Special Product Requests (SP Rs) engaging the Datalogic Technical Community and prioritizing Customer Technical Support activities Contribute to Product Launches and Field Marketing activities Fulfill sales assigned quota Requirements Education: Bachelor/master’s degree in engineering or in Business administration with affinity with IT related businesses or equivalent experience; Languages: Native German, Fluent English; Years of Experience: 5-10 years of experience in a similar role; Familiarity with CRM systems, preferably Microsoft Dynamics; Excellent communication, negotiation and organizational skills, strong drive to success, team player and problem solver attitude; Interpersonal abilities, be strong in building relationships with long lasting customers as well as development of new accounts; experience in POS/ Retail ICT; proactivity, willingness to travel within DACH.
Other Information RESULTS ORIENTATION: A drive to achieve results and goals in the short and long term; CUSTOMER FOCUS: A drive to discover and meet the needs of customers (either internal or external); INTERPERSONAL CHARACTERISITCS: Open, communicative, give and take dialogue, seeks input from others, but not dependent on getting a consensus.
Good listener – both in being receptive and in asking good, probing questions to illuminate an issue.
Keeps people informed – the “what’s” and “why’s” of issues.
Perceived as trustworthy, honest, non-political.
Does not shy away from constructive conflict and confrontation.
Able to work in a team/group environment (versus a strictly “hub and spoke” management style); MOTIVATIONAL CHARACTERISTICS: High energy level.
High dominance (comfortable with authority and leadership), highly competitive achievement (drive to win, results orientation).
High level of autonomy, and low need for structure and boundaries; SENSE OF URGENCY: A bias for taking action - spontaneous recognition of problems and opportunities.