Customer Service Representative with Italian
Emerson Group
Agrigento
25
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Azienda: Emerson Group Agrigento
Job Description As a Customer Service Representative' you will be primarily responsible to guarantee a positive customer experience and ensure quick and reliable processing of customer orders from booking to invoicing.
Manage speedy and knowledgeable responses to assist customer at any stage of his order and pro-actively solve any problems.
Are you eager to take your career to the next level? If yes' we encourage your application! In This Role' Your Responsibilities Will Be: - Identify' prepare and process the ordered products in the MRP system, - Connect with internal departments in order to ensure the smoothness of the process' along with keeping in contact with the client regarding their order status and additional information' ensure the client's needs are being met, - Understands the importance and the possible impact on safety for the products built in the factory' and ensures through the activities carried out in the department that all the criteria detailed in the related work instructions are respected' with the aim of maintaining the quality and safety of the products intended for industrial' various administration tasks related to customer files, - Actively participates in departmental meetings, comes with suggestions for improvement to achieve the company's objectives, - Is responsible for the continuous improvement of the work done.
Who You Are: You display a can-do attitude in good and bad times.
You build and deliver solutions that meet customer expectations.
You persist in accomplishing objectives despite obstacles and setbacks.
You seek ways to improve processes' from small tweaks to complete reengineering.
You partner with others to get work done.
For This Role' You Will Need: - Experience in Customer Service or similar roles in the front office area, - Proficient in English and Italian - Good mastering of PC' Ms.
Office tools ( Outlook' Word' Excel' Power Point), - Good organizing' scheduling and communication skills. - Attention to details Preferred Qualifications that Set You Apart: - Knowledge of SAP' Oracle or similar ERP systems is an advantage' not required, Our Culture &, Commitment to You At Emerson' we prioritize a workplace where every employee is valued' respected' and empowered to grow.
We foster an environment that encourages innovation' collaboration' and diverse perspectives-because we know that great ideas come from great teams.
Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive.
Whether through mentorship' training' or leadership opportunities' we invest in your success so you can make a lasting impact.
We believe diverse teams' working together are key to driving growth and delivering business results.
We prioritize providing flexible' competitive benefits plans to meet you and your family's physical' mental' financial' and social needs.
We provide a variety of medical insurance plans' with dental and vision coverage' Employee Assistance Program' 401(k)' employee resource groups' recognition' and much more.
Make this great opportunity yours! About Us WHY EMERSON Our Commitment to Our People At Emerson' we are motivated by a spirit of collaboration that helps our diverse' multicultural teams across the world drive innovation that makes the world healthier' safer' smarter' and more sustainable.
And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive' dedicated people who thrive knowing they are welcomed' trusted' celebrated' and empowered to solve the world's most complex problems - for our customers' our communities' and the planet.
You'll contribute to this vital work while further developing your skills through our award-winning employee development programs.
We are a proud corporate citizen in every city where we operate and are committed to our people' our communities' and the world at large.
We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson' you'll see firsthand that our people are at the center of everything we do.
So' let's go.
Let's think differently.
Learn' collaborate' and grow.
Seek opportunity.
Push boundaries.
Be empowered to make things better.
Speed up to break through.
Let's go' together.
Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position' please contact: idisability. administrator@emerson. com.
ABOUT EMERSON Emerson is a global leader in automation technology and software.
Through our deep domain expertise and legacy of flawless execution' Emerson helps customers in critical industries like life sciences' energy' power and renewables' chemical and advanced factory automation operate more sustainably while improving productivity' energy security and reliability.
With global operations and a comprehensive portfolio of software and technology' we are helping companies implement digital transformation to measurably improve their operations' conserve valuable resources and enhance their safety.
We offer equitable opportunities' celebrate diversity' and embrace challenges with confidence that' together' we can make an impact across a broad spectrum of countries and industries.
Whether you're an established professional looking for a career change' an undergraduate student exploring possibilities' or a recent graduate with an advanced degree' you'll find your chance to make a difference with Emerson.
Join our team - let's go! No calls or agencies please.
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✔ Emerson Group