Commerce Solution Architect Milan
Vtex
Milan
25
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Azienda: Vtex Milan
Promotes engagement with VTEX products and services: I keep myself up-to-date on VTEX business cases and the platform’s evolution, promoting a service experience that empowers clients to use VTEX products to their fullest potential.
Solution documentation: I am responsible for the default documentation delivery to the client.
Solution architecture: I am accountable for a well-designed, scalable and sustainable architecture, guaranteeing the velocity and sales performance of our clients’ stores.
Client’s vision: I gather customer-side feedback as insights for the product evolution.
Project visibility: I guarantee visibility to all stakeholders by keeping Salesforce updated with documentation, project status and stages.
Education: I scale VTEX’s knowledge exchange by documenting sales strategies, negotiation, proposal and presentation best practices and authority building.
Main KPI’s: These are the important metrics that needs to be pursued by the Solution Architect: PS Gross Margin, Time to market, NPS, Target go-live (deadline) vs actual, SI involvement vs VTEX, expected GMV on initial months after the project #J-18808- Ljbffr
✔ Vtex