Academic Coordination Specialist

NABA, Nuova Accademia di Belle Arti , is an education Academy focusing on arts and design: it is the largest private Academy in Italy, and the first one to have been recognized by the Italian Ministry of University and Research (MUR), back in 1980.
As a recognized Academy, NABA offers academic diplomas equivalent to first and second level university degrees in the fields of design, fashion, graphics and communication, multimedia arts, set design, and visual arts.
NABA is currently seeking motivated and detail-oriented individuals for the role of Academic Coordination Specialist to join our academic coordination team on a maternity leave replacement basis.
The successful candidate will join the Academic Coordination Unit located in Milan and will report directly to the Academic Coordination Supervisor.
The role involves providing support to students throughout their academic journey to maximize their satisfaction levels.
The candidate will ensure the monitoring of educational activities in compliance with procedures and best practices, offer comprehensive operational support to Course Leaders and lecturers, and guarantee the proper execution of activities for all assigned courses.
Responsibilities: Take care of student welcoming activities and the elaboration of “welcome to NABA” and “ Students’ Vademecum” documents.
Ensure help desk activities to support students (problem-solving, information, operational support for the preparation and management of forms, elaboration of study plans, exams).
In collaboration with the Supervisor and with executive autonomy, provide support to faculty of the related courses and programs (lecturers, course leaders) with regards to any need related to the development of didactic activities such as timetables, and planning of trips.
Assure the correct update of NAB Agest and collection of data and documentation regarding external faculty contracts, in collaboration with HR, in compliance with guidelines defined by the Dean and HR dept.
Actively work on the elaboration of courses timetables in collaboration with Registration Online Services unit and Course Leaders, as well as the registration of all courses in NAB Agest.
Ensure “student transfer” services.
Ensure activities as monitoring and analyzing students attendance, in order to prevent dropouts and to assess online records (faculty attendances and absences).
Support Course Leaders in decisions concerning exemption from mandatory attendance.
Ensure the organization of further surveys (e. g.
NPS) in order to monitor student satisfaction levels, the academic processes and the compliance with the requirements of MUR.
Identify purchase requests for equipment and office supplies.
Ensure participation in committees (student transfers, articulation).
Manage the organization of Graduation Ceremonies.
Requirements: Good knowledge of Microsoft Suite.
BA/MA in Languages, Literature, History, Philosophy, or other humanities disciplines.
B2/C1 level of English.
Customer-oriented, highly motivated, precise, with excellent interpersonal skills.
The ideal candidate has previous experience of 3/4 years in a similar role.
Flexible and energetic team player with good interpersonal skills to interact with various internal work areas, students, teachers, and course leaders.
Work location: Milano Compensation: Maternity leave replacement If you believe you meet these requirements, we encourage you to apply and join our NABA team.
Please, send your application and authorize the treatment of personal data in compliance with the GDPR 679/16.
According to the GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights.
We only use the personal data we collect for recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications. #J-18808- Ljbffr